Privacy Policy

Privacy Policy

STUCommerce respects your privacy and is committed to protecting personal information processed through our business activities.

This Privacy Policy describes how we collect, use, share, and protect information relating to our website visitors and customers.

1. Data controller

STUCommerce is a commercial brand operated by:

Legal business name: 47.823.118 Ricardo Vitorio de Souza Stuginski

Brazilian Business Registration (CNPJ): 47.823.118/0001-83

Address: Rua Dr. Luis Américo de Freitas, 250, São José do Rio Preto, São Paulo, Brazil.

Contact email: contact@stucommerce.net

Website: https://stucommerce.net

2. Information we may collect

When you use our website, we may collect:

  • First and last name.
  • Email address.
  • Contact and billing details.
  • Order history and purchased products.
  • Technical information, including IP address, browser, and device.
  • Transaction-related information, depending on payment provider operations.
  • Information voluntarily submitted through customer support requests.

3. How we use your information

Personal information may be processed to:

  • Create and manage customer accounts.
  • Process orders and payments.
  • Deliver downloadable digital products.
  • Provide technical assistance and customer service.
  • Send order and service notifications.
  • Meet legal, tax, and regulatory obligations.
  • Prevent fraud and protect platform security.
  • Improve our services and browsing experience.
  • Conduct marketing activities when an appropriate legal basis exists.

Processing is based on applicable legal grounds, including contractual necessity, legal obligations, legitimate interests where appropriate, and consent when required.

4. Information sharing

We may share necessary information with providers responsible for:

  • Payment processing.
  • Hosting and technology infrastructure.
  • Communication and customer support.
  • Accounting, tax, and legal compliance.

We do not sell our customers' personal information.

5. Cookies

Our website may use cookies and similar technologies to:

  • Maintain authenticated user sessions.
  • Remember user preferences.
  • Enable essential store functions.
  • Improve navigation and performance.
  • Perform usage analytics where applicable.

Cookie management options will be provided according to the technologies used and applicable legal requirements.

6. Data security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, modification, or improper disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely risk-free.

7. Your privacy rights

Under Brazil's General Data Protection Law (LGPD), individuals may exercise applicable rights, including:

  • Confirmation of personal data processing.
  • Access to personal information.
  • Correction of inaccurate or outdated information.
  • Requests for anonymization, blocking, or deletion where applicable.
  • Information about data sharing.
  • Withdrawal of consent.
  • Other rights established by applicable law.

Privacy requests may be submitted to:

contact@stucommerce.net

8. Data retention

Personal information will be retained for as long as necessary to fulfill legitimate processing purposes and comply with legal, contractual, or regulatory requirements.

When no longer necessary, data will be deleted or anonymized, where appropriate.

9. International data transfers

As STUCommerce serves international customers, certain information may be processed in other countries, depending on the technology providers involved.

Where international personal data transfers occur, applicable legal requirements and safeguards will be observed.

10. Policy updates

This Privacy Policy may be updated to reflect operational, technological, or legal changes.

The current version will be published on this page.

11. Contact

For privacy questions or requests concerning your personal information:

STUCommerce

Email: contact@stucommerce.net

Website: https://stucommerce.net

STUCommerce — Technology with Security, Respect, and Transparency.